Data Protection

Our guideline to data protection

Data protection policy of Two Wave Technologies GmbH

Last updated on 04.11.2022

1 Who we are

This website and its content is provided by the company Two Wave Technologies GmbH. The responsible entity in terms of data protection laws, in particular the EU General Data Protection Regulation (GDPR), is:

Two Wave Technologies GmbH
Werkstrasse 26
CH-3084 Wabern

For privacy-related concerns, please contact us at the above address.

2 What personal data we collect and why we collect it

When you access this website, information of a general nature is automatically collected (so-called metadata). This information is collected in the server log file and includes information about your web browser, the operating system you are using as well as your IP address and similar data. This is for the following reasons:

  • Ensuring that the website connection is established without any problems
  • To ensure the smooth use of our website
  • Evaluation of system security and stability as well as
  • for further administrative purposes

Except for orders and contact requests, this data is not used to draw conclusions about you personally. The information is only evaluated statistically in order to optimize our website and the technology behind it.

3 How long we store your data

The above-mentioned metadata and, in particular, data that you enter during the ordering and payment process or via a contact form are stored by us and, if applicable, by our payment service provider for an unlimited period of time. A link to the respective valid privacy policy of our payment service provider will be displayed to you at the beginning of the payment process.

4 What kind of cookies we use

We do not use tracking or advertising cookies and only use cookies that are essential for the functionality of the store as well as the payment process. Cookies are also set by our payment service provider, which are required for the processing of your order as well as the payment. You can view the cookie and privacy policy of our payment service provider under the links displayed at the beginning of the payment process. By using our website and in particular by placing an order, you agree to the use of the aforementioned cookies.

5 Embedded content from other websites.

Posts on this website may contain embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves exactly as if the visitor had visited the other website. These websites may collect information about you, use cookies, embed additional third party tracking services, and record your interaction with that embedded content, including your interaction with the embedded content if you have an account and are logged into that website.

6 What rights you have to your data

If you have placed orders or used the contact form, you may request an export of your personal data from us, including any data you have provided to us. In addition, you can request the deletion of all personal data that we have stored about you. This does not include data that we are required to retain due to administrative, legal or security needs.

7 How we protect your data

To protect the security of your data during transmission, we use state-of-the-art encryption methods via HTTPS.

8 Changes

We may change this privacy policy at any time without notice. The current version published on our website applies.

9 Questions to the data protection officer

If you have any questions regarding data protection, please send us an e-mail to the address listed at the beginning of the data protection declaration.